Customer Experience Specialist

Are you passionate about creating exceptional customer experiences and ensuring smooth salon operations? Join our team at The Root&Bark, an eco-friendly and organic salon offering health, beauty, and wellness services! *Responsibilities:* * Open and close the salon following specific procedures * Greet and serve customers, offering tea/coffee and ensuring their comfort * Answer phones, book appointments, and assist with customer inquiries * Manage inventory, including ordering salon products and supplies * Handle laundry duties as needed * Assist with the checkout process and ensure a seamless payment experience for clients * Support social media efforts by updating photos and responding to reviews * Contribute to a positive work environment and uphold salon standards *Requirements:* * Excellent communication and customer service skills * Ability to multitask and prioritize tasks effectively * Attention to detail and organizational skills * Familiarity with salon equipment and technology preferred * Previous experience in a salon or customer service role is a plus If you're ready to join a dynamic team and make a difference in the lives of our clients, we want to hear from you! Please submit your resume to info@rootandbark.
com Job Type: Full-time Pay: From $50,000.
00 per year Shift: * Day shift Work setting: * In-person Ability to Relocate: * Miami, FL 33137: Relocate before starting work (Required) Work Location: In person