Receptionist/Customer Service

Job Duties Medical Spa receptionists are responsible for answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments.
Other responsibilities include notifying staff members of any customer cancellations or the arrival of any unscheduled customers.
Their duties may also include light administrative and clerical duties, such as opening and distributing mail, filing, data entry and the preparation of letters and documents.
*Spanish and English necessary*.
Job Description Receptionists meet and greet customers providing a positive and friendly attitude.
They check in customers as they arrive for their scheduled appointments.
They may also provide daily maintenance of the spa's lobby or reception area.
Caring for office furniture, plants and periodicals are some examples of additional duties.
Job Requirements A minimum of a high school diploma or equivalency.
Excellent customer service skills and strong interpersonal skills.
Professionalism is required.
Prior customer service or office experience is preferred' ' Benefit Conditions: * Waiting period may apply Job Duties: * Answer incoming customer inquiries * Collaborate with management teams to stay updated on new products, services, and policies * Record customer information within our customer service database * Engage with clients in a friendly and professional manner while actively listening to their concerns * Offer support and solutions to customers in accordance with the company's customer service policies * Other duties as requested Communication method(s) used: * Email * Phone * In person Typical end time: * 7PM Typical start time: * 10AM Work Remotely * No This Job Is Ideal for Someone Who Is: * Dependable -- more reliable than spontaneous * People-oriented -- enjoys interacting with people and working on group projects * Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction * Detail-oriented -- would rather focus on the details of work than the bigger picture * Achievement-oriented -- enjoys taking on challenges, even if they might fail * Autonomous/Independent -- enjoys working with little direction * Innovative -- prefers working in unconventional ways or on tasks that require creativity * High stress tolerance -- thrives in a high-pressure environment Job Type: Part-time Pay: From $14.
00 per hour Benefits: * Employee discount Schedule: * 10 hour shift * 4 hour shift * 8 hour shift * After school * Day shift * Monday to Friday * No nights * Weekends as needed Supplemental pay types: * Commission pay * Tips Education: * High school or equivalent (Preferred) Experience: * Customer service: 1 year (Preferred) Work Location: In person